Email Validation For Zendesk Sell

Prerequisites

You must have an active Zendesk Sell account. If you do not have an account, you can create one at https://www.zendesk.com/sell to find more details about Zendesk Sell.

Ensure the contacts from your Zendesk Sell account have tags associated with them.

Organize your Zendesk Sell contacts with Tags.

You can organize your Zendesk Sell contacts by applying the tag ZB_List_

This is important, as contacts without tags will not be imported to ZeroBounce.

To see how to add the tags, you can access this link:
https://support.zendesk.com/hc/en-us/articles/4408834602394-Managing-tags-for-leads-contacts-and-deal

Step 1:

Go to https://www.zerobounce.net/members/signin and sign in with your ZeroBounce account. Find the 'Integrations' tab on the left side menu to select the Zendesk Sell integration.

Step 2:

The popup describes the action. Click Connect to proceed.

ZeroBounce Menu

Step 3:

Authenticate with your Zendesk Sell email account or sign up.

Zendesk Sell authentication page

Step 4:

Authorize the ZeroBounce integration after authenticating.

Authorization page displayed after authenticating

Step 5:

Once you have authorized access ZeroBounce will gather all of your email addresses for the account you selected during the authorization process.

Choose one or more lists to validate/score. Click the validate or score button to start the process. Depending on how many emails you have to process it could take a few minutes to pull the lists and add them to our processing queue.

Note: The results of the validation and scoring are automatically exported to the integration they originated from.

After successful integration, you will be able to view your lists in your ZeroBounce Dashboard.

Validation Pop-up

Step 6:

On validate you will be presented with a popup with an options that can assist your validation process:

Step 7:

You will be taken to the Email Validationⓘ Results page which will show the list you selected in queue

Email Validation results page

Step 8:

Once your list has completed processing you should receive an email notification and you will see that the Download button will appear. Note: The results of the validation and scoring are automatically exported to the integration they originated from.

Status: Completed

Step 9:

When you export your contacts, you'll find the following tags included in the exported file:

• ZB_Status
• ZB_SubStatus
• ZB_Validation_Timestamp
• ZB_Score
• ZB_Scoring_Timestamp
• ZB_Last_Known_Activity

The following tags will be automatically created in your integration with the first automatically validation/scoring results export.

These tags are essential for maintaining up-to-date and accurate contact information, allowing for better management and engagement with your contacts.

Essential tags for maintaining up-to-date and accurate contact information

Step 10:

Results Mapping simplifies data management by allowing you to customize the names of validation or scoring result fields/tags when exporting to integrations, ensuring consistency.

Results Mapping window

Auto-validation

ZenDesk Sell does not support automatic validation for contact imports.

Auto-Scoring of Catch-All Emailsⓘ

When this feature is enabled, catch-all emailsⓘ are automatically scored each time a validation action is performed. This process consumes 1 credit per email. Please note that auto-scoring does not apply to emails added through auto-validation.