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Questions about our services

How Do I Contact ZeroBounce?

You can contact ZeroBounce via email, phone, or live chat.

Email

US/EU: support@zerobounce.net
IN: support@zerobounce.in

Phone

US: 1-888-500-9521

UK: +44-330-808-4814

IN: 1-877-924-6342

Live Chat

Accessible by visiting any page on the ZeroBounce website by clicking the "Chat" button in the bottom-right corner.

Products & Sales is available from 5 AM - 7 PM Eastern Standard Time. For Help and support, you can connect with a ZeroBounce team member 24/7, 365 days a year.

Social Media

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Instagram

How can I contact my ZeroBounce sales rep or account manager?

The best way to contact your sales rep or account manager is by emailing them directly with the email they provided. If, for some reason, you don't have their business email address, please reach out to support@zerobounce.net. One of our team members can answer your questions or redirect you to the appropriate contact if necessary.

Who should I contact about problems with my service?

You can contact ZeroBounce regarding questions about your service using phone, email, or live chat. The live chat service is recommended for the quickest response, as a representative will always be available 24/7.

Our support team email experts can assist with any issues regarding any aspect of the ZeroBounce service. They'll also be able to provide you with resources or documentation regarding your concern.

What are the hours of ZeroBounce support?

ZeroBounce support is available 24/7, 365 days a year. You can access the live chat by visiting any page on the ZeroBounce website and clicking the "Chat" button in the bottom-right corner. You will be connected to a team member within seconds.

Is ZeroBounce support available during holidays?

Yes. The ZeroBounce live chat is available 365 days a year, including all holidays recognized globally.

What ticketing system does ZeroBounce use?

ZeroBounce uses Zendesk as its support ticketing system and is instrumental in helping the team keep track of all customer communications.

Can I contact ZeroBounce on social media?

You can find us on social media via our profiles below:

Facebook

Twitter

LinkedIn

Instagram

Be aware that our response time is limited to standard business hours EST. If you need immediate support, have a specific question about your account, or need help troubleshooting, it's recommended to contact ZeroBounce directly via live chat or email.

Related Articles

What are catch-all domains?

How do you detect abuse emails?

Do my email validation credits expire?

How does ZeroBounce differ from other email verification services?

What makes ZeroBounce’s technology superior?

What industries or businesses benefit most from ZeroBounce?